The Tengai blog

Automating the phone interview can save hiring managers lots of time

Written by Debora Hermele | December 12, 2022

For most recruiters, one of the cruxes of the process is coordinating, scheduling, and interviewing candidates over the phone. Firstly, it is time-consuming to conduct telephone interviews with volumes of candidates - an hour can easily turn into two or three. Secondly, as with all interviews, these can be awkward and stressful. But what if there was a way to automate the phone interview altogether and eliminate many of the challenges involved?



What are automated phone interviews?


As a busy hiring manager, your time is valuable. You need to be able to evaluate a large number of candidates quickly and efficiently in order to find the best fit for your open position. Conducting phone interviews is a great way to screen candidates and narrow down your search.

However, manually scheduling and conducting these interviews can be time-consuming. Especially in a high-volume hiring process, where it is impossible to treat every single applicant the same. This is where automating the process can help. The thought of an automated phone interview might seem like an excellent idea to solve this problem, but It can also be much more than that. By using Artificial Intelligence (AI), you can easily assess, screen, and engage all your job seekers without having to spend hours on the phone yourself. Not only is AI efficient, but it also makes it possible to objectively identify the best-suited candidates for the role at hand. 

Automation allows you to focus on other tasks while the screening interviews are being conducted. You can receive notifications when each interview is completed so that you can review the recordings at your convenience. This makes it easy to fit screening candidates into your busy schedule.

Overall, automating the phone interview process and replacing it with an AI interview can save you a lot of time and hassle. It’s a great way to efficiently screen candidates and find the best person for the job.


What are the benefits of automated phone interviews?

There are many benefits of automating the phone interview process. It can save hiring managers time by automating the scheduling and reminders for phone interviews. It can also help ensure that interviews are conducted in a timely manner, as needed. Additionally, automating the phone interview process can help provide consistency in the questions asked to each candidate and ensure that all candidates are treated fairly.

There are several benefits when using AI to automate the screening process:

  • You'll save a lot of time compared to conducting phone interviews manually.
  • You can include all job seekers in the initial screening phase.
  • Every candidate is treated the same and assessed in an objective way.
  • You can listen to the recordings at your convenience and take notes as needed.
  • It's easier to compare candidates side-by-side through a shortlist and find hidden talent. 

Related: Increase the quality of hire with an unbiased interview.


How to automate the phone interview process

If you're like most hiring managers, you probably dread having to hunt down all your applicants and conduct phone interviews. They can be time-consuming and often yield little information about the candidate. But what if there was a way to automate the phone interview process? Fortunately, Tengai's AI interview can help with this.

Tengai is an innovative screening interview that combines conversational AI and an unbiased recruitment methodology. The interview avatar can conduct objective interviews, assess work performance, and contribute to a more unbiased interview process.

Here's a look at how it works:

The first step is to integrate Tengai with your Application Tracking System (ATS) to see your candidates move through the interview funnel automatically. Once that is done, you can customize and add questions to Tengai's screening interview. 

After that, Tengai automatically schedules a digital interview together with the candidate, which makes it possible to include all applicants in the screening phase. The AI interview takes about 20 minutes to complete and is completely unbiased. 

Next, Tengai sends automatic, personalized feedback to each applicant after the interview is finished. This creates a more rewarding experience and ensures that the candidate feels comfortable with the assessment before the score is sent to the recruiter. 

When the first screening interview is completed, you can listen to how candidates' answered Tengai's questions, in a playlist format, to learn how they’ve handled specific situations. You also gain access to shortlists with validated candidate data. The structured data makes it easy to identify the right candidates to have face-to-face interviews with.

If you’d like to learn how Tengai’s AI is being used to create a better and more efficient recruitment process for recruiters like you, get in touch with our team.

 

The bottom line

The bottom line is that automating the phone interview process can save hiring managers lots of time. By using an automated system, hiring managers can easily and quickly screen candidates, identify qualified candidates and schedule interviews. Automating the process can also help to ensure that all candidates are treated fairly and equally.