The Tengai User Experience
Let Tengai help you deliver a unique candidate experience and strengthen your organization's employer brand while streamlining your recruitment process and saving valuable time.
Fair and Engaging
Recruiting has never been more challenging as the labor market continues to evolve, placing job seekers at the center of attention. Beyond meeting the demands of the role, candidates now expect a recruitment process that is both inclusive and memorable.
That’s why we developed Tengai’s two-way interactive dialogue to ensure fairness while delivering an engaging and unique experience for every applicant. Tengai’s advanced conversational AI creates a virtual interaction that feels human, providing candidates with meaningful connections and an innovative interview process.
By offering candidates constructive feedback from their interviews, you foster a sense of transparency, respect, and mutual understanding. This approach enhances the candidate experience significantly, creating a recruitment journey that aligns with modern expectations of inclusivity and fairness.
Why Is the Candidate's Experience Important?
Candidate experience is important in the hiring process because it directly impacts the success of your recruitment efforts. A positive candidate experience can help to attract top talent, build your employer brand, and improve your overall retention rates.
By focusing on creating a positive candidate experience, you can differentiate your company from competitors and build a reputation as an employer of choice. This can help to attract top talent, improve the quality of your candidate pool, and ultimately lead to better hires.
When candidates feel valued and engaged throughout your recruitment process they’re more likely to accept your job offer and even stay with your company for longer. This can ultimately lead to improved business outcomes and a stronger, more successful organization.
How Tengai Enhances the Candidate Experience
A top frustration during the recruitment process for candidates is having to fill in long application forms and then being ghosted by the recruiter. So we developed Tengai to streamline the screening process and send personalized feedback to every applicant. The 20-minute long, digital interview can be done from anywhere, at any time, and is an opportunity for candidates to add information to their application and show more of their personality.
During all interviews, our AI avatar asks questions in the same way and in the same order. Through that, we ensure a fair interview experience for all candidates. It also creates higher reliability and consistency. Throughout the AI interview, Tengai gives “human” feedback. That includes nodding, smiling, leaning of the head, or saying “mhm”. These cues encourage the candidate to give elaborate answers. If the answer is too vague, Tengai might ask the candidate to give more concrete examples.
Tengai’s “human” qualities create an AI interview where job seekers feel safe, comfortable, and have a cutting-edge candidate experience. Creating an experience where candidates feel respected will not only strengthen your relationship with current applicants but will also increase the number of future applicants as a result.
With the use of Tengai, we can make sure every candidate gets a unique and personalized experience when applying for a job at SEB
– Sam Joukhadar, Global Head of Talent Acquisition at SEB.
Unbiased, Fair, Compliant
Even though Tengai delivers a human-like experience, we have made sure that the framework is completely free from unconscious bias. So candidates can feel comfortable being honest and focus on their potential and competencies.
Being unbiased means not caring about age, looks, gender, race, or judging a person based on their tone of voice or dialect. To ensure bias-free results, our AI is developed without any facial recognition software and does not use any previous candidate data.
Candidate Feedback
of those who start a Tengai interview complete it.
of those who have completed a Tengai interview recommend recruiters to use the tool.
of interviewed candidates would consider doing another interview with Tengai.
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