Unlock efficiency in customer service recruitment
Tired of drowning in a sea of resumes, struggling to find the perfect candidates for your customer service roles? Do you wish for a way to streamline your hiring process while ensuring a top-notch candidate experience? Look no further than Tengai - your partner in revolutionizing customer service recruitment.
Build a competitive customer service team
Hiring for multiple customer service positions can strain your budget. Tengai's screening technology minimizes your cost per hire, making high-volume recruitment efficient and budget-friendly. The data-driven och scientifically validated assessments ensure that you're shortlisting the most qualified candidates from a large applicant pool. So you can reduce your cost per hire while maintaining the quality of your hires, aligning your recruitment strategy with your budgetary constraints.
Get personality analytics and find top talent
Customer service positions frequently attract an overwhelming number of applications, making it difficult to pinpoint candidates with the appropriate skills and temperament. As applicants often apply for several roles at once, efficiency becomes crucial. The urgent need to quickly and effectively evaluate each applicant is paramount.
Tengai utilizes advanced technology to rapidly process and analyze a large volume of applications. The screening interview assesses each candidate's skills, qualifications, and fit for your roles, enabling you to make informed decisions and secure top talent ahead of your competitors.
Strengthen your employer brand with Tengai’s innovative recruitment tech
In high-volume recruitment, creating a positive candidate experience can be challenging. Applicants often feel overlooked, resulting in a poor interaction with your organization. Tengai offers a personalized and empathetic engagement with each applicant. By facilitating a two-way conversation, it delivers a distinctive experience, even in high-volume situations.
This approach ensures that every applicant feels appreciated and acknowledged. Offer every applicant a personalized and engaging interaction to boost your employer's brand and reputation.
Why Tengai?
Increased efficiency
Tengai streamlines the recruitment process and frees up time by asking pre-defined questions, recording answers, and rating candidates' responses in real-time.
Enhanced candidate experience
Despite being a virtual interview, Tengai's avatar reduces the candidate's stress with an unbiased, personalized and human-like interview experience.
Reduced bias
Tengai carries out structured interviews, ensuring all candidates are asked the same questions in the same manner, reducing the potential for bias in the selection process.
Improved quality of hires
Tengai's interview process helps make more accurate hiring decisions to ensure you select the most qualified and suitable candidates for the job.
Scalability
Tengai can conduct hundreds of interviews simultaneously, which makes it an ideal tool for recruiters who need to pinpoint candidates in a high volume process.
Cost savings
With faster time to hire and higher quality results, youcan significantly reduce the overall cost of their recruitment process.
With the use of Tengai, we can make sure every candidate gets a unique and personalized experience when applying for a job at SEB.
– Sam Joukhadar, Global Head of Talent Acquisition at SEB.
Increase quality with Tengai
Book your own walk-through demo.